These Terms of Use (“Terms”) govern your access to and use of the On Tour mobile application and related services (the “Service”) operated by JC App Solutions LLC (“we,” “us,” or “our”). By signing in, purchasing a subscription, or using the Service, you agree to these Terms. If you do not agree, you may not use the Service.
1. Who may use the Service
You must sign in with Sign in with Apple and be at least 18 years old (or the age of majority where you live, if older). Some features may be limited to users we authorize. On Tour is not affiliated with, endorsed by, or sponsored by any aircraft operator or employer.
2. Your account
You sign in with Sign in with Apple. You are responsible for activity under your account and for keeping your Apple ID secure. We may suspend or terminate access if we believe you have violated these Terms, shared access improperly, or used the Service in a way that harms others or the Service.
3. The Service
On Tour is a tool designed to assist flight crews with layover logistics. It helps users discover and save places, manage tour-related information, communicate with friends in-app where enabled, use map and location features, and use optional duty-time and crew-rest calculators. The Service is for informational purposes only. Features may change, and some features may depend on iCloud, network availability, an active subscription, device permissions, or authorization we grant separately.
4. Professional responsibility
You acknowledge that you are solely responsible for your own flight schedule, transportation, rest, and compliance with all FAA, airline, operator, and other regulatory requirements.
Optional duty-time and in-flight crew-rest tools in On Tour are informational aids only. You are responsible for ensuring your own compliance with 14 CFR Part 117 (or any applicable international crew rest or flight-time limitations). On Tour does not track, certify, or guarantee legal rest periods, duty limits, or fitness for duty.
5. Subscriptions and auto-renewal
Paid access to On Tour is sold as an auto-renewable subscription through the Apple App Store. We may offer a monthly subscription and an annual subscription. The title, length, and price of each option are displayed in the app at the time of purchase and on the App Store.
- Payment is charged to your Apple ID account at confirmation of purchase.
- The subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
- Your account is charged for renewal within 24 hours prior to the end of the current period. The renewal cost is identified in the App Store and in the app.
- You can manage subscriptions and turn off auto-renewal in iOS Settings → [your name] → Subscriptions (or Apple ID → Subscriptions).
- If a free trial or introductory offer is available, unused portions are forfeited when you purchase a subscription, where permitted by Apple.
A subscription unlocks the On Tour app for the subscribed period. It does not include staff tools. Pick Preferred Hotels and similar hotel-request features are granted separately by us and may be added or removed at our discretion. Hotel Desk and Control Center are not part of the consumer subscription.
All billing, refunds, and cancellations for App Store purchases are handled by Apple under Apple’s terms. If you have trouble with a charge, start with Apple’s report-a-problem flow or your Apple ID subscription settings. You may also contact support@on-tour-app.com.
6. Acceptable use
You agree not to:
- misuse location, messaging, or social features to harass, stalk, or harm others;
- upload unlawful, infringing, or misleading content;
- attempt to access another user’s account or data without authorization;
- reverse engineer, scrape, or disrupt the Service;
- use the Service in violation of applicable law or any policies that apply to you.
7. Safety — Report and Block
The Service includes in-app tools to report messages, profiles, and published places, and to block other users. Blocking hides that person’s profile, messages, and places from you and removes them as a friend. Reports are reviewed by us. We may remove content or restrict accounts that violate these Terms. You can also contact support@on-tour-app.com. We aim to act on reports promptly, typically within 24 hours.
8. Your content
You may create content such as favorites, ratings, notes, profile information, photos, and messages (“User Content”). You retain ownership of your User Content. You grant JC App Solutions LLC a non-exclusive, worldwide, royalty-free license to host, store, process, display, and sync your User Content as needed to operate the Service (including via Apple iCloud / CloudKit) and to show content you choose to share with other users (for example published recommendations or social features).
9. Intellectual property
All content and functionality we provide (including text, graphics, logos, and code), excluding User Content, are the exclusive property of JC App Solutions LLC or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, professional use only. You may not copy, modify, distribute, or create derivative works from our materials except as allowed by these Terms or applicable law.
10. Maps and third-party services
The Service may contain links to, or integrations with, third-party websites or services, including Apple Maps and other map providers, hotel and venue information, and ride-sharing platforms (such as Uber). JC App Solutions LLC does not own, operate, or control these third parties and does not endorse them.
Third-party providers (including ride-share drivers) are independent contractors of those platforms, not employees or agents of JC App Solutions LLC. Your use of third-party services is at your own risk. Any disputes, service failures, or safety concerns must be resolved directly with that provider. Their terms and privacy practices apply to those components.
JC App Solutions LLC and On Tour shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with third-party services, maps accuracy, or venue information.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted or error-free operation, or the accuracy of map, hotel, restaurant, duty-time, crew-rest, or user-generated content.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JC APP SOLUTIONS LLC AND ITS AFFILIATES, OFFICERS, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, GOODWILL, WAGES, OR EMPLOYMENT, ARISING FROM YOUR USE OF THE SERVICE. WITHOUT LIMITING THE FOREGOING, WE SHALL NOT BE LIABLE FOR MISSED FLIGHTS, MISSED GROUND TRANSPORTATION, DELAYS, OR ANY DISCIPLINARY ACTION OR SAFETY INCIDENT RESULTING FROM A VIOLATION OF CREW REST, DUTY, OR OTHER REGULATORY REQUIREMENTS, REGARDLESS OF CAUSE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $50.
13. Indemnification
You agree to indemnify and hold harmless JC App Solutions LLC and its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.
14. Termination
You may stop using the Service at any time and may cancel a subscription as described above. Cancelling stops future renewals; it does not always refund the current period. We may suspend or end access as described above. Provisions that by their nature should survive (including licenses already granted to operate the Service, disclaimers, limitations, and indemnification) will survive termination.
15. Changes
We may update these Terms. Continued use after changes become effective constitutes acceptance of the updated Terms. Material changes may also be communicated in the app or by email when appropriate. Subscription price changes are handled according to Apple’s App Store rules and in-app disclosure.
16. Governing law
These Terms are governed by the laws of the State of Colorado, USA, excluding conflict-of-law rules, unless mandatory local law requires otherwise. Courts located in Colorado will have exclusive jurisdiction, except where prohibited.
17. Contact
JC App Solutions LLC
1801 Broadway, Suite 1225, Denver, CO 80202
support@on-tour-app.com