This Privacy Policy explains how JC App Solutions LLC (“we,” “us,” or “our”) collects, uses, and shares information when you use the On Tour mobile application (the “Service”).
1. Who we are
On Tour is operated by JC App Solutions LLC.
1801 Broadway, Suite 1225, Denver, CO 80202
Privacy questions: support@on-tour-app.com
You sign in with Sign in with Apple. On Tour is not affiliated with, endorsed by, or sponsored by any aircraft operator or employer.
2. Information we collect
Depending on how you use the Service, we may process:
Account & identity
- Sign in with Apple user identifier
- Name (when Apple provides it or you add it)
- Email address (when Apple provides it or you share it for account support)
Profile & preferences
- Company, position, fleet, profile photo, and in-app settings you choose
- Appearance and map preferences stored on device and/or synced
Tour, hotel & logistics data
- Tour-related information, hotel locations, and layover-related data you save or view
- Duty-time and crew-rest inputs you enter into optional calculators
Location
- Precise location while the app is in use, when you grant permission, to show nearby places and related map experiences
- Location may also support optional social presence / nearby-friend features you enable, including coordination among crews
Content you create
- Saved places, ratings, notes, hotels, tour-related data, photos you attach, and messages you send in On Tour Social
- Reports you submit about other users’ content (including a snapshot of the reported message, profile, or place)
Purchases
- Apple processes subscription payments. We do not receive your full credit card number. We may receive subscription status (for example active, expired, or in billing retry) so we can unlock or lock paid features.
Device & diagnostics
- Standard device and app operation data needed to run and sync features (including via Apple iCloud / CloudKit)
- Push notification tokens if you enable notifications
- Live Activity / lock-screen tour information you choose to display
We do not ask you to create a separate password. Authentication is handled by Apple.
3. How we use information
We use information to:
- create and secure your account;
- provide maps, favorites, ratings, tours, logistics assistance, and social features;
- process and honor auto-renewable subscriptions purchased through the App Store;
- grant optional features we authorize separately (for example Pick Preferred Hotels);
- sync your data across your devices with iCloud / CloudKit;
- show content you publish or share to other authorized users;
- send notifications you enable (for example messages or nearby alerts);
- maintain, troubleshoot, and improve the Service;
- respond to support requests and protect the security of the Service;
- review reports and take action on content or accounts that violate our Terms.
We do not sell your personal information.
4. How we share information
We share information only as needed to operate the Service:
- Apple — Sign in with Apple, iCloud / CloudKit, Maps, In-App Purchases, push delivery, and related system services;
- Other On Tour users — when you use social, messaging, published recommendations, directory, nearby-friend, or similar sharing features (limited to coordination and content you choose to share);
- Service providers who process data on our behalf under confidentiality obligations;
- JC App Solutions LLC support — to respond to your requests and enforce access rules;
- Legal — if required by law, legal process, or to protect rights, safety, and security.
5. Third-party services
When you open or interact with a third-party service through On Tour (for example Apple Maps or a ride-sharing app such as Uber), that third party becomes a controller of the information sent to them. Use of those services is governed by the third party’s own terms and privacy policy.
6. Your choices
- Location, Photos, Notifications, and Live Activities can be controlled in iOS Settings.
- You can adjust in-app social and notification preferences where available.
- You can report messages, profiles, and published places in the app, and block other users so you no longer see them.
- You may sign out in the app. To revoke Sign in with Apple access, use iOS Settings → Apple ID → Sign in with Apple.
- You may manage or cancel a subscription in iOS Settings → Apple ID → Subscriptions.
- You may view, edit, or request deletion of personal information we control by using in-app settings where available, emailing support@on-tour-app.com, or writing to us at 1801 Broadway, Suite 1225, Denver, CO 80202. Some data stored in your personal iCloud may also be removable by deleting the app’s iCloud data or the app, subject to Apple’s tools and retention on other users’ devices (for example messages you already sent).
7. Data retention
We retain account and app data while your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. Local device caches and iCloud records may persist according to Apple’s platforms and your settings. Apple retains App Store transaction records according to Apple’s policies.
8. Security
We rely on Apple authentication, App Store billing, and CloudKit/iCloud protections, plus on-device storage for certain preferences. No method of transmission or storage is 100% secure. In the event of a data breach affecting personal information we control, we will notify affected users as required by Colorado’s Data Breach Notification Law (C.R.S. § 6-1-716) and other applicable law.
9. Children’s privacy
The Service is for users 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have collected such information, contact support@on-tour-app.com and we will take appropriate steps to delete it.
10. International users
The Service is operated from the United States (Colorado). If you use it from elsewhere, you understand information may be processed in the United States and other locations where Apple’s infrastructure operates.
11. Changes
We may update this Privacy Policy. We will revise the effective date above and may provide additional notice in the app when appropriate.
12. Contact
JC App Solutions LLC
1801 Broadway, Suite 1225, Denver, CO 80202
support@on-tour-app.com